Your Safety At The Heart

"Your safety at our heart"

Due to current Scottish Government lockdown restrictions the clinic is temporarily closed. We plan to reopen on as soon as we are allowed in early March.

Your safety is at the heart of all we do. As a medical clinic regulated and inspected by Healthcare Improvement Scotland our team are trained and equipped to keep you safe whilst operating strict COVID hygiene and safety protocols.

IMPORTANT – clinic procedures

To protect you, our team and fellow patients, we ask you to follow the procedures below:

  • Please attend your appointment unaccompanied.
  • Please attend appointment no more than 5 minutes before the scheduled start. 
  • Please complete any online documentation requests prior to your appointment.
  • Please download Test & Protect app prior to your visit.
  • Upon arrival, you will be asked to:
    • sanitise your hands
    • wear a face mask
    • have your temperature checked
  • Please do not bring personal possessions to the clinic.
  • Please maintain 1-2 metre distance from other people in the clinic as far as is possible.
  • You will be asked to pay by card only or contactless. If for any reason payment by cash is unavoidable, additional precautions, including hand sanitising, must be taken.
  • Please attend your appointment with no make-up for facial assessment and treatment and hair removed for laser procedures where appropriate.

Safe clinic environment

How we maintain a safe clinical environment.

  • Access to the clinic is by appointment only.
  • All patients are screened on arrival with a temperature and symptom check.
  • All treatment rooms are fully disinfected between patients.
  • Anti-virus Air Purifiers are installed in every treatment room and reception which are proven to kill airborne viruses ensuring that everyone breathes clean, safe air.
  • Your practitioner will see you in PPE appropriate for your treatment.
  • Electronic documentation, where possible, will be used to reduce touch points.
  • Secure online consultations and reviews are available where appropriate.
  • Your aftercare instructions will be emailed to you.

Re-ordering skincare

If you are seeking to replenish your skincare without an appointment you can order non-prescription items securely at our online shop.

Should you need a repeat prescription please email the clinic with details of your prescription or a photo of the label.

Repeat appointments

The easiest way to book your next appointment is using our online booking system, which has been improved to take deposits.

Thank you for your continued support.